11.5. 3.2. Whether you are looking for a Classic Oak Ball Newel Cap or an Oak Pyramid Newel Cap, we have exactly what you desire. Oak Planed All Round Oak Shelf Brackets & Accessories How to make a formal complaint It can transform your old staircase as soon as the adhesive has dried! If the buyer is not satisfied in any way it is important that the buyer follows the sellers’ formal complaint procedures. Oak Mantel Beams It is advised that detailed complaints be in writing where appropriate to ensure all concerns are comprehensively addressed by the seller. Deliveries will usually be made Monday-Friday between the hours of 8:00am and 6:30pm. Oak Door Threshold Ogee edge The buyer must examine all goods on delivery in case any damage has occurred in transit. Subsequent additions and/or amendments to accepted orders could incur an additional administrative charge to the buyer. The seller will supply bank details to the buyer. Lead times are approximate and can change from week to week. Delivery Oak Stair Newel Caps are the perfect finishing touch to a staircase. Oak Upstand 2.8. All our finishes and treatments are double coated, then polished for a high quality finish. If the buyer chooses to cancel their order at any time later than the 7 days following receipt of the goods there will be a restocking and/or administration charge subject to a return acceptance by the seller. At Oak Store Direct, we carry out our own customised 'in-house' treatments, which include oils, waxes, lacquers and stains. 10.4. 9.5. Bull nose edge These payments may be processed by the seller through a third party. Oak Door Parts We also have a great range of finishing options for the newel posts, including newel post caps available in metal and wood, alowing you to compliment and enhance your new staircase project. All delivery dates as indicated in clause 10.3 can be affected by bank holidays, circumstances stipulated by clause 14 and “exceptions” made by the courier; the seller holds no responsibility or liability in these cases. Write to: 10. The seller will accept no responsibility for subsequent theft of any goods once delivered to an agreed location, the buyer must make necessary arrangements to avoid this possibility. Temperature and humidity are critical factors to Oak. Joined: 1 Dec 2019 Messages: 465 Thanks Received: 11 Country: We are renovating our early 1900's staircase and want oak newel posts and handrails for a more modern feel. Oak Radiator Shelf © 2014-2018 Oak Store. “Custom” or “bespoke” items may not be accepted. An order or item becomes “custom” or “bespoke” when it is but not limited to; drilled, profiled, jointed, cut to size, finished/treated or made to measure. The seller takes complaints about the products, staff and service levels very seriously. Trademark Oak & Spindles All goods are subject to delivery charges, where applicable, and VAT at the standard rate. Should a courier be unsuccessful in a delivery attempt(s) the goods will be returned to the seller by the courier, any charges imposed by the courier may be passed on to the buyer by the seller and any further re-delivery charges.
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